PRIVACY POLICY
Star Locks and Keys
Effective Date: February 2025
At Star Locks and Keys, we are committed to protecting your privacy and ensuring transparency in how we collect, use, and safeguard your personal data. This Privacy Policy outlines our data practices in compliance with applicable laws.
1. Information We Collect
We collect the following types of information when you use our services:
- Personal Information: Name, phone number, email address, and home or business address.
- Service Details: Information related to the locksmith services requested, such as lock type and service location.
- Billing Information: Payment details, including credit/debit card data and transaction history.
- Technical Data: IP address, browser type, operating system, and website activity.
- Communication Records: Emails, phone calls, messages, and customer service inquiries.
- Cookies and Tracking Technologies: We use cookies and other technologies to improve user experience and analyze website performance.
2. How We Use Your Information
We use your information to:
- Provide and enhance our locksmith services.
- Schedule and complete service appointments.
- Communicate regarding appointments, updates, and inquiries.
- Process payments securely.
- Improve website functionality and service offerings.
- Prevent fraudulent activities and unauthorized access.
- Comply with legal and regulatory requirements.
3. Information Sharing and Disclosure
We do not sell or trade personal information. However, we may share your information in the following circumstances:
- With Third-Party Service Providers: We work with trusted partners for payment processing, scheduling, and customer service.
- For Legal Compliance: If required by law or to protect our rights and safety.
- Business Transactions: In case of a merger, acquisition, or business restructuring, customer data may be transferred.
4. Your Privacy Rights
Depending on your location, you may have the following rights under data protection laws:
- Right to Access: Request details about the personal information we collect and use.
- Right to Correction: Request corrections to inaccurate personal data.
- Right to Deletion: Request deletion of your personal information, subject to legal obligations.
- Right to Opt-Out: Opt-out of marketing communications and data tracking. To exercise your rights, please contact us at starlocksinc@gmail.com.
5. Data Security
We implement industry-standard security measures to protect your data. However, no online platform can guarantee absolute security. If you believe your data has been compromised, please contact us immediately.
6. Cookies & Tracking Technologies
Our website uses cookies to enhance your browsing experience. You can disable cookies in your browser settings, but this may affect website functionality.
7. Third-Party Links
Our website may contain links to external sites. We are not responsible for their privacy policies and encourage users to review their terms.
8. Children’s Privacy Policy
Our services are intended for individuals aged 18 and older. If we discover that a minor has provided personal information, we will delete it promptly.
9. Updates to This Privacy Policy
We may update this policy from time to time. Changes will be posted on our website with an updated effective date.
10. Contact Us
For any privacy-related questions, concerns, or requests, contact us:
Star Locks and Keys
Email: starlocksinc@gmail.com
Phone Number: (410) 220-4692
By using our services, you agree to the terms of this Privacy Policy.